Retailing today is a tough business
and store owners face many challenges. The most obvious of these are theft and inventory shrinkage which eat into the stores’ profits.
Retail surveillance using network video solutions such as IP cameras is an excellent weapon in the battle to protect your business. By deterring crime, it reduces losses and creates a safer environment for staff and customers.
This versatile technology can make numerous other positive contributions to the store’s operations besides loss prevention. For example, it can help store owners manage queues, count people and monitor flow control.
It can provide information to support the development of better store layouts - via heat mapping and dwell time applications. Outside the store itself, network video can be connected to access control systems, or used for general surveillance of the building’s exterior and parking lot. License plate recognition is also possible, thanks to the high quality of the images generated. All of these cross functional applications make retail stores safer for visitors and more profitable for the owners.
For these and many other reasons, network video is today regarded as a vital part of any successful retail operation, regardless of its size.
Below, see cross-functional use of network video in action:
Modern retail businesses often employ a variety of technologies to facilitate business in the stores – such as electronic cash registers, alarms and people counting applications. One of the major advantages of IP-surveillance is that it complies with open industry standards, and can therefore be easily integrated with these other applications. An IP-surveillance system can also be triggered by another system, so e.g. surveillance footage is always captured in connection with an alarm, or whenever the electronic cash register system is activated.
The key difference between traditional CCTV and network video surveillance is that a network system is IP-based. In other words, surveillance images are captured and distributed over an IP network. Shop owners, managers and security experts can therefore monitor these images from their desks – or indeed any location with an Internet connection. They can even monitor several retail outlets at the same time. Recorded images are usually stored remotely or in the shop itself.
Video surveillance cameras can help retail managers
and/or business owners fine-tune operations, make sure
shoppers and consumers are being served in a timely
manner and that employees are behaving professionally.
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A facial recognition suite especially created for
retailers generates an alert as soon as a previously
caught shoplifter steps into the store enabling the LP
team to take immediate action.
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To breathe new life into its space one major Silicon
Valley shopping mall captures customer behavior
information via Wi-Fi access points and uses these
analytics to: improve operations based on visitor
traffic, help its merchants by providing better traffic
flow data and visitor information, as well as keep close
contact with loyal customers by providing Social Wi-Fi.
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